CSS Patient Disclaimer & Agreement


If you cannot make a scheduled appointment for any reason, you must call the office to let us know. Reschedule for later that day whenever possible. Please do not “No Show” without calling, as we would not be able to offer your time slot to another patient in need. We reserve the right to assess a $25 fee for the second “No Show/No Call” missed appointment.

Payment in full is due at the time services are rendered unless prior payment arrangements have been made.

  • We accept cash/check/debit card/Visa/MasterCard/American Express/Discover & Care Credit. There is a $30 service charge on all returned checks.


For patients with insurance, in instances that we are billing and you have coverage (only in our Tucker facility), once your benefits are verified by a staff member, you are required to pay the deductible or co-payment as services are rendered. Insurance carriers do not guarantee benefits; claims are evaluated as they are received; therefore, this office cannot guarantee benefits that are explained to you. Contact your carrier with questions.

  • Filing of insurance is a courtesy; all charges are your responsibility. You must contact your ins. company on unpaid balances over 30 days. After 60 days, you are expected to settle your account.
  • If your ins. coverage changes while you are under care, notify the staff in a timely manner.


If I use insurance for services received at CSS, I hereby instruct and direct my insurance company to pay directly to: Complete Spine Solutions Tucker at 2347 Brockett Road, Tucker, GA 30084 / Complete Spine Solutions Brookhaven at 4060 J Peachtree Road NE, Brookhaven GA 30319 the professional or medical expense benefits allowable and otherwise payable to me under my current insurance policy as payment toward the total charges for professional services rendered. THIS IS A DIRECT ASSIGNMENT OF MY RIGHTS AND BENEFITS UNDER THIS POLICY. This payment will not exceed my indebtedness to the above-mentioned assignee, and I have agreed to pay, in a current manner, any balance of said professional service charges over and above this insurance payment. A PHOTOCOPY OF THIS ASSIGNMENT SHALL BE CONSIDERED AS EFFECTIVE AND VALID AS THE ORIGINAL.

I also authorize the release of any information pertinent to my account to any physician, insurance company, adjuster, or attorney involved in my account/case. I certify that I am the patient or legal guardian listed above. I have read/understand the included information and certify it to be true and accurate to the best of my knowledge. I consent to the collection and use of the above information to this doctor’s office. I authorize this office and its staff to examine and treat my condition as the doctors see fit.

I grant the use of my signed statement of authorization with my signature for required insurance submissions. I understand and agree that all services rendered to me are my responsibility and agree to timely payment for such services. I understand and agree that health/accident insurance policies are an arrangement between an insurance carrier and myself. I understand that fees for professional services will become immediately due upon suspension or termination of my care or treatment.

HIPAA NOTICE OF PRIVACY PRACTICES – PATIENT CONSENT FORM: Our Notice of Privacy Practices provides information about how we may use and disclose protected health information about you. The Practice provides this form to comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The Notice contains a Patient Rights section describing your rights under the law. By signing below, you consent to our use and disclosure of your protected health information. The patient understands that:

  • Protected health information may be disclosed to your primary care physician or used for treatment, payment (incl. insurance companies, attorneys), health care operations or governmental requirements.
  • The patient has the opportunity to review The Practice’s Notice of Privacy Practices – located in the front office waiting area or on our website HERE, before signing this Consent.
  • The Practice reserves the right to change the Notice of Privacy Practices. If we change our Notice, you may obtain a revised copy.
  • The patient has the right to request that we restrict how protected health information is used or disclosed for treatment, payment, or health care operations. We are not required to agree to this restriction, but if we do, we shall honor that agreement.
  • The patient may revoke this Consent in writing at any time and all future disclosures will then cease. Such revocation shall not affect any disclosures we have already made in reliance on your prior Consent.
  • The Practice may condition receipt of treatment upon the execution of this Consent. I have been provided the opportunity to review the located in the office or here.

INFORMED CONSENT TO CARE: You are the decision maker for your health care. We will provide you with information to assist you in making informed choices. This process is often referred to as “informed consent” and involves your understanding and agreement regarding the care we recommend, the benefits and risks associated with the care, alternatives, and the potential effect on your health if you choose not to receive the care.

  • We may conduct diagnostic or examination procedures if indicated. Examinations or tests conducted will be carefully performed but may be uncomfortable.
  • Chiropractic care centrally involves a “chiropractic adjustment”. There may be additional supportive procedures or recommendations as well. When providing the adjustment, we use our hands or an instrument to reposition anatomical structures, such as vertebrae. Potential benefits of an adjustment include restoring normal joint motion, reducing swelling and inflammation, reducing pain, and improving neurological functioning and overall well-being.
  • It is important that you understand, as with all healthcare approaches, results are not guaranteed, and there is no promise to cure. As with all types of healthcare interventions, there are some risks to care, including, but not limited to: muscle spasms or soreness, aggravating and/or temporary increase in symptoms, lack of improvement of symptoms, burns and/or scarring from electrical stimulation/laser therapy/cold packs, fractures, disc injuries, dislocations, strains, sprains, and strokes.
  • With respect to strokes, there is a rare but serious condition known as a cervical arterial dissection that involves an abnormal change in the wall of an artery that may cause the development of a thrombus (clot) with the potential to lead to a stroke. This occurs in 3-4 of every 100,000 people whether they are receiving health care or not. Patients who experience this condition often, but not always, present to their medical doctor or chiropractor with neck pain and headache. Unfortunately, a percentage of these patients will experience a stroke. As chiropractic can involve manually and/or mechanically adjusting the cervical spine, it has been reported that chiropractic care may be a risk for developing this type of stroke. The association with stroke is exceedingly rare and is estimated to be related in 1 in 1 million to 1 in 2 million cervical adjustments. There is a greater risk of stroke by taking any over the counter or prescription NSAID.
  • It is also important that you understand there are treatment options available for your condition other than chiropractic procedures. These options may include, but are not limited to: self-administered care, over-the-counter pain relievers, physical measures & rest, medical care with prescription drugs, physical therapy, bracing, injections, and surgery. Lastly, you have the right to a 2nd opinion and to secure other opinions about your circumstances and health care as you see fit.
  • If you have any questions about anything you have read here, please ask the Doctor during your initial consultation. I appreciate that it is not possible to consider every possible complication to care. I will be given opportunities to ask questions about its content, and by signing below, I agree with the current or future recommendation to receive chiropractic care as is deemed appropriate for my circumstance. I intend this patient consent to cover the entire course of care from all providers in this office for my present condition and for any future condition(s) for which I seek chiropractic care from this office.
  • I agree with this statement of authorization


  • I have been informed that Dr. David Shapiro, DC is an extension faculty member of Life University and is participating in the Life University Chiropractic Clinic P.E.A.K. (Practice Excellence Art and Knowledge) Program, which is a senior chiropractic clinic preceptorship course.
  • I have been informed that a Chiropractic Student Intern may be assigned to perform some part of my clinical care at Complete Spine Solutions and the intern is NOT yet a licensed Doctor of Chiropractic.
  • I understand that the Intern is working under the authority and auspices of this office. The intern will be identified by displaying an Intern ID badge while on duty as a PEAK intern. I have been informed that CSS is a teaching facility and I agree to allow the Intern to perform assigned clinical services under the supervision of the Extension Faculty Doctor. I further understand that I may withdraw this permission at any time by notifying the Doctor in writing.

No Surprises Billing Act of 2022

You have the right to receive a “Good Faith Estimate” explaining how much your chiropractic care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of their bill for services to be rendered. 

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. At CSS, this includes costs for an exam, x-rays, spinal manipulation, and associated therapies.

• This health care provider will give you a Good Faith Estimate in writing before you incur any costs at Complete Spine Solutions. 

• The Billing Act states: “If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.”                                                                                          

• You can request a copy of your Good Faith Estimate for your records.

For questions or more information about your right to a  Good Faith Estimate, visit www.cms.gov/nosurprises.

What our customers are saying

Based on 474 reviews
Antaeus Gates
Antaeus Gates
15:49 13 Jul 22
Great team led by Dr. Shapiro. They greet you by name just like in Cheers. Friendly, helpful and knowledgeable staff. They have your back (literally)!!!
Cathy Jordan
Cathy Jordan
18:44 11 Jul 22
I love my progress to good spine health! Thank you so much for sharing your all you do!☺️
Gabe Lembeck
Gabe Lembeck
23:12 28 Jun 22
Fantastic experience. Fixed my short-term pain and have gotten posture on the path to better health with their unique system.
Judith Nelson
Judith Nelson
19:30 23 May 22
Complete Spine Solutions changed my life. I went from being in pain 24-7, to having almost no pain. I first came to them about 2 years ago. At that time I was in so much pain I couldn’t do any exercise at all. I was barely making it through the day. Simple things like taking a shower were difficult. After just 2 months, I started noticing a weight decrease. I didn’t change anything about my diet or exercise, the chiropractor was the only change. I took that weight loss (which has continued), coupled with the fact I felt better and started exercising. I made the mistake of not going to them for most of 2021. I regret that a lot. But since I started back 2 months ago, I’ve felt even better than when they treated me last. The staff is super encouraging and understanding of your pain and limitations. They customize your treatment plan for your body. More importantly, monthly they do a check in or re-exam so they can further adjust your treatment plan as your body changes. This is not a place where they crack your back and send you home. Chiropractic Biophysics is a real science with peer reviewed research to back it up. I’m a person who is pretty analytical and also cynical. When I went to their workshop the first time, I had major reservations about starting. But I thought about it like this, ‘What do I have to lose? And what could I gain if I tried this?’ I’m glad I took that chance. I’m a completely different person than I was 2 years ago. I’m happier, healthier, and nearly pain free. I’m more confident in my body, which has helped my overall confidence both physically and mentally. They’ve nearly cured my digestive issues, I know that sounds weird but it’s true. Dr. Asli is always so positive and energetic. The staff make you feel like you matter, and are genuinely interested in your life. Thank you Dr. Shapiro, Dr. Asli, Arlene, Sarah, Jonathan, Nicholas, Abby and everyone else on the team for giving me my life back!
deborah igbalajobi
deborah igbalajobi
19:11 22 Apr 22
Incredibly nice chiropractor. Everyone there is so welcoming . They are in the business of helping you fix the problem not just manage pain! Definitely excited to see the progress I’ll have !
Laura Cape
Laura Cape
23:21 14 Apr 22
It is such a treasure to have found CSS this year. I have struggled with chronic pain, illness and disability for over 27 years and didn’t think I could ever get and relief. I have a long road ahead but I can actually feel like I am starting to move better. The most important thing is that the staff is so welcoming and supportive that I look forward to every appointment which is not how I feel about some of the other places I have been. On days that I am really struggling I walk in the door and feel cared for and happy and the sweet and hysterical staff often keep me distracted from my pain for awhile. They work together and they work hard for their patients.
Adrienne Buckmire
Adrienne Buckmire
17:03 11 Apr 22
CSS is an awesome place, associates and medical team are very professional and knowledgeable. I feel like I have a second family who wholeheartedly cares about my health. My health has improved tremendously! I would recommend CSS to everyone that I come in contact with. I am so happy that I have chosen CSS. Dr. Shapiro and his team are awesome!
Jodi Scott
Jodi Scott
16:18 05 Apr 22
These guys are consistently amazing with what they do. I was on the path to back surgery and now I’m not thanks to CSS!
Austin Freeman
Austin Freeman
19:43 02 Mar 22
Excellent care and individualized recovery plans. I was experiencing chronic upper back and neck pain and within the first month it was drastically reduced. After two months it was almost gone entirely. Highly recommend!
Tayler Morgan
Tayler Morgan
18:07 01 Mar 22
Cannot recommended Complete Spine solutions enough. They offer care unlike any chiropractic you will find. They correct your spine rather than just “cracking” you and sending you on your way. The entire staff has been so well trained they make the entire process a breeze. Flexible appointment times. Dr Shapiro and Dr Asli are so kind and caring. Both treat you with the upmost care and individual attention. They make a point to remember your name and personality and cater to that.
Lindsey Campbell
Lindsey Campbell
16:37 01 Mar 22
Amazing service! I noticed a lot of imrpovement for my pain after one week of care for my three herniated disks.
Tayler Morgan
Tayler Morgan
16:51 28 Feb 22
Cannot recommend them enough!! If you are in pain from literally anything, see doctor Shapiro. The staff is incredible, well trained, and thoughtful. They work hard so you can feel better. I have seen other doctors and none compare.

Two Convenient Locations in Brookhaven and Tucker

Are you sick & tired of living with pain and physical limitations?

Are you ready to regain your health and enjoy a more active, fulfilling life?
Schedule your free 15-minute chiropractic consultation at our Brookhaven or Tucker office.

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